Unique OSS software Suite - Unique Products - Complete OSS/TMS Solutions

Complete OSS Software Solutions - Unique OSS/TMS Suite ©

Configuration Management - CAIRS ©
C.A.I.R.S OSS is a flexible web integrated system that provides users with the ability to easily manage and track work orders, trouble tickets, inventory, directory, cable records, circuits, billing, switch assignments and much more... to efficiently increase enterprise profitability, reduce telecommunication costs, simplify management, and achieve desired return on investment...

-------------- Automatic Switch Interface (ASI) ©
-----------------Working in either a single or multiple switch environment, the ASI module is a cross platform scripting language that can- communicate to any switch that utilizes ASCII commands(Nortel, Avaya, Lucent). Although the ASI module carries the- complexities of a programming language, all of the hard work is done behind the scenes...

-------------- Fault Management (Switch Expert) ©
-----------------Using the TCP/IP network protocol, Switch Expert is a 128 bit encrypted client/server traffic and system reporting application which automates the processing of collecting and compiling DMS MSL Operational Measurements (OM) System Events (LOGS) and Station Message Detail Recording (SMDR) data.

-------------- Web Work Order Interface (WWOI) ©
-------------The Web Work Order Interface module incorporates your customer's requests directly into the C.A.I.R.S. 32 work order-system. For both work orders and trouble tickets, customers use the WWOI which resides on your intranet to request new voice and data services (adds, moves, changes and deletes)....

-------------- Web 411 ©
------------------Enhanced 411 Web is an on-line phone book for your site. The source of the directory information is . Enhanced 411 is a search engine which allows you to specify your seach according to any field. It supports multiple phone books from CAIRS and multiple 411 directories can be set up. These directoies can be specific to an organization or for the entire site...

Accounting Management - Ucall ©
The Ucall software is a Microsoft Windows based call accounting package that can run as a stand-alone system or in conjunction with C.A.I.R.S OSS. Ucall collects SMDR data real time from the switch on a call collection station in the switch room. Through the base network, call records are sent to a server or a billing station for billing and processing.

Enhanced 911 (E-911) - U.C.I.D 911 ©
Emergency 911 response requires immediate caller identification with precise accuracy. U.C.I.D 911 © gives emergency personnel the way to quickly gather accurate caller information, enabling them to respond decisively. U.C.I.D 911 © caller information can be simultaneously transmitted to one specific location, or multiple emergency locations...

Reverse 911 - ReCaller ©
ReCaller © delivers important notification and emergency messages to large groups of people in just a few clicks. ReCaller uses Visual Voice ® and Dialogic ® technology to deploy and deliver your messages with digital speed. Affordable and easy to use, ReCaller © allows you the flexibility to inform everyone in your personnel database, target groups, or individuals with sensitive messages for emergencies, recalls, or important business information...

Morale Call Management - MoraleMinder ©
Morale minder solves one of the most challenging problems facing telecommunications administrators in the armed services today. The problem is, fair and simple management for calls of the heart placed by service men and women and their families. Until now managing these calls has been a tedious, time consuming job often forced upon unqualified directory assistance operators who are both hesitant and unwilling to interrupt calls. MoraleMinder electronically does the managing for you...


			Complete OSS Software Solutions - Unique OSS/TMS Suite ©
			Operational Support & Telephony Management Solutions

			Complete OSS Software Solutions - Unique OSS/TMS Suite © Configuration Management - CAIRS © C.A.I.R.S OSS is a flexible web integrated system that provides users with the ability to easily manage and track work orders, trouble tickets, inventory, directory, cable records, circuits, billing, switch assignments and much more... to efficiently increase enterprise profitability, reduce telecommunication costs, simplify management, and achieve desired return on investment... -------------- Automatic Switch Interface (ASI) © -----------------Working in either a single or multiple switch environment, the ASI module is a cross platform scripting language that can- communicate to any switch that utilizes ASCII commands(Nortel, Avaya, Lucent). Although the ASI module carries the- complexities of a programming language, all of the hard work is done behind the scenes... -------------- Fault Management (Switch Expert) © -----------------Using the TCP/IP network protocol, Switch Expert is a 128 bit encrypted client/server traffic and system reporting application which automates the processing of collecting and compiling DMS MSL Operational Measurements (OM) System Events (LOGS) and Station Message Detail Recording (SMDR) data. -------------- Web Work Order Interface (WWOI) © -------------The Web Work Order Interface module incorporates your customer's requests directly into the C.A.I.R.S. 32 work order-system. For both work orders and trouble tickets, customers use the WWOI which resides on your intranet to request new voice and data services (adds, moves, changes and deletes).... -------------- Web 411 © ------------------Enhanced 411 Web is an on-line phone book for your site. The source of the directory information is . Enhanced 411 is a search engine which allows you to specify your seach according to any field. It supports multiple phone books from CAIRS and multiple 411 directories can be set up. These directoies can be specific to an organization or for the entire site... Accounting Management - Ucall © The Ucall software is a Microsoft Windows based call accounting package that can run as a stand-alone system or in conjunction with C.A.I.R.S OSS. Ucall collects SMDR data real time from the switch on a call collection station in the switch room. Through the base network, call records are sent to a server or a billing station for billing and processing. Enhanced 911 (E-911) - U.C.I.D 911 © Emergency 911 response requires immediate caller identification with precise accuracy. U.C.I.D 911 © gives emergency personnel the way to quickly gather accurate caller information, enabling them to respond decisively. U.C.I.D 911 © caller information can be simultaneously transmitted to one specific location, or multiple emergency locations... Reverse 911 - ReCaller © ReCaller © delivers important notification and emergency messages to large groups of people in just a few clicks. ReCaller uses Visual Voice ® and Dialogic ® technology to deploy and deliver your messages with digital speed. Affordable and easy to use, ReCaller © allows you the flexibility to inform everyone in your personnel database, target groups, or individuals with sensitive messages for emergencies, recalls, or important business information... Morale Call Management - MoraleMinder © Morale minder solves one of the most challenging problems facing telecommunications administrators in the armed services today. The problem is, fair and simple management for calls of the heart placed by service men and women and their families. Until now managing these calls has been a tedious, time consuming job often forced upon unqualified directory assistance operators who are both hesitant and unwilling to interrupt calls. MoraleMinder electronically does the managing for you...

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