MoraleMinder .NET

Moraleminder.NET is an Enterprise morale call management solution that enables global network morale call capability, security, monitoring and analysis. The grass root level of MoraleMinder.NET is comprised of a Morale Minder system installed at each base in the network. Through Visual Studio.NET technology, detailed morale call data (similar to SMDR or CDR records) is sent real-time from each Morale Minder system to the Moraleminder.NET server. Through the Moraleminder.NET web interface administrators can view and report on morale call data for every site in the MoraleMinder network. In addition, through MoraleMinder.NET administrators can view the system configuration of each MoraleMinder unit to ensure enterprise wide uniform functionality and configuration. MoraleMinder.NET offers four crucial areas of performance.

•  Global morale call support for troops
•  Real-time morale call traffic monitoring
•  Global reporting for morale call traffic enterprise wide
•  Global view of administrative configuration of every MoraleMinder system
•  Enterprise level PIN number management

MoraleMinder.NET Enterprise Network

Morale Minder with MoraleMinder.NET Interface

Moraleminder.NET Network vs. Centralized Morale Call System

By migrating to a morale call management network (MoraleMinder installed locally at each base) vs. a centralized morale call management system (several systems that service multiple sites), provides many significant benifits.

•  Service - Centralized systems become overloaded and busy with ease. This forces morale callers to call switch boards of different bases to place a morale call. Instead of managing morale call traffic and providing good service to your troops, the system is side stepped. By migrating to Moraleminder.NET, each MoraleMinder can be properly sized to handle morale call traffic and still limit morale call lengths. This method provides better morale call service and eliminates lengthy morale calls.

•  Traffic - Centralized systems place a heavy traffic load on the base switch. By evenly distributing the morale calls through a Morale Minder network vs. a centralized morale call system, the traffic load per switch is reduced drastically.

•  Local Use - MoraleMinder.NET empowers each base with a local MoraleMinder system. This enables the base telephone office to customize their system to meet their own unique needs; simultaneously providing detailed morale call information through the MoraleMinder.NET interface.

•  Savings. MoraleMinder.NET eliminates costly morale call abuse and cuts the need for extra contracted operators that attend to late night morale calls.

MoraleMinder.NET Security

In order to eliminate morale call phone abuse, Moarleminder.NET has several levels of security. The first level is PIN number authorization.

All morale call access is prevented unless a caller enters a Moraleminder.NET generated PIN number. Once a PIN number is entered, Morale Minder checks the PIN number profile table for the morale caller's available minute bank. If the caller has used their daily, weekly, or monthly morale call minute bank, Morale Minder informs the caller that their minute bank is empty and the call is disconnected.

The second level of security is controlled by dialing plans. Each Morale Minder system controls what numbers can be dialed once a caller has entered their PIN number. When Morale Minder is configured to only allow local calls, all other calling attempts are blocked.

To amplify morale call security, Moraleminder.NET and Morale Minder use an encrypted password protected database structure for maximum protection from any security threat.

Enterprise Real-Time Traffic Monitoring

Each Morale Minder system sends real time morale call traffic data to the Moraleminder.NET database through SFTP. MoraleMinder.NET administrators can view real time morale call traffic by an individual site or enterprise wide.

Enterprise Morale Call Reporting

As each morale call is completed MoraleMinder creates a CDR record (call detail report) that is stored on the local Morale Minder system. CDR Summary reports are sent to the Moraleminder.NET database. This enables Moraleminder.NET administrators to analyze the amount of morale call traffic in a defined period of time.

Enterprise System Wide Configuration

To ensure enterprise wide uniform configuration, MoraleMinder.NET contains the detailed system configuration of each Morale Minder in the network. This feature gives Moraleminder.NET administrators knowledge that each Morale Minder system is configured to maximize morale call availability and security.

Enterprise PIN Number Management

Often times managing PIN numbers for morale calls can be complex and cumbersome. Moraleminder.NET eliminates the headache of PIN number management. A user can retrieve a PIN number in three easy steps:

•  Go to MoraleMinder.NET home page.
•  Selects a home base calling area.
•  Fill out a brief form and presses the submit button

Upon receive the user's information, MoraleMinder.NET send the user's information to the MoraleMinder located at the users home base. The local Morale Minder adds the listing to the database creates a PIN number and e-mails PIN number directly the user. If the user does not have access to his or her e-mail, the PIN number can be displayed on the computer screen. When the Morale Minder system adds the user to the database, a calling profile is established for the PIN number. The profile determines the duration length of each morale call and how frequent morale calls can be made. The profile also determines the length of time that the pin number will be valid.

Because PIN numbers are generated through the MoraleMinder.NET interface and are automatically terminated when the PIN life has expired, local system administration is minimal.