Accurate E-911 Directory Management - The Problem

Efficiently gathering accurate directory information is critically important during an emergency. If a directory database is inaccurate, E-911 may worsen the problem, by sending inaccurate information to emergency personnel. The value of an E-911 system is only as good as the accuracy of a directory database.

Complete E-911 Database Solution

Unique Communications enterprise E-911 solution not only completely automates E-911 directory updates to the local PS/ALI database, notifies security administrators with pop-ups, but also eliminates the root problem of directory database inaccuracy. Unique's enterprise E-911 solution in conjunction with Unique OSS software provides customers with a truly complete E-911 solution that effectively provides accurate directory information to ALL databases including being securely connected to the PBX.

Unique OSS software in conjunction with U.C.I.D 911© makes telemanagement a one step process for any PBX technician to update directories and databases. Work orders and Moves, Adds and Changes (MACs) are made first in Unique OSS software by a PBX technician. The OSS software does the rest through its government patented cross platform scripting language that directly communicates with the PBX and securely makes MACs directly in any PBX. Unique OSS software will then automatically update all directories and databases including the U.C.I.D 911© Interface. The U.C.I.D 911© interface gathers the following field information and automatically uploads the directory information to the local PSAP or PS/ALI database:

- Dialed Number
- Dialing Number
- Directory Location
- Room number
- Organization/Sub-org
- Symbol
- Job Description
- Personnel
- Misc. Information
- Telephone Control Officer
- Line Equipment Number
- Multiple Appearances