U.C.I.D. 911© - Complete Enterprise E-911 Solution (PBX, CENTREX, VoIP)

Emergency 911 response requires immediate caller identification with precise accuracy. UCID 911© gives emergency personnel the way to quickly gather accurate caller information, enabling them to respond decisively. UCID 911© caller information can be simultaneously transmitted to one specific location, or multiple emergency locations. The UCID 911© module contains a flexible database connection utility that connects to any organizations directory data source and sends accurate automated line identification to the local PSAP.

UCID 911© - System Details & Specs

• Captures any call type programmed into the switch such as: 911 emergency, bomb threats, harassment etc.
• Real time interaction
• 25 User definable watched numbers off the switch
• Multiple extension identification
• User definable display, alert, and print status for every watched number
• Records all 911 calls to a DVD drive (optional)
• Call forwards 911 call to three locations simultaneously but leaving the original 911 undisturbed
• UCID 911© calls are stored for accurate record keeping
• Interfaces with C.A.I.R.S database eliminating duplicate data entry
• Can be a stand alone system

Pop-Up Notifications

When a 911 call is placed, UCID 911© simultaneously transmits a 911 pop-up to multiple in-house emergency locations (security forces, front desk, safety administers). UCID 911© pop-up tool, informs on-site forces of 911 call situations long before emergency response teams arrive.

Recording and Mapping

UCID 911© can come with recording units for administrator consoles. The moment a 911 call is placed, these recording units start recording the call instantaneously. Recording capabilities protect companies in the event of litigation and improve response accuracy. UCID 911© also provides an integrated, comprehensive mapping display solution when necessary. Mapping capabilities enable you to display the location of 911 callers on a map within the campus network.

Malicious Call Preview

Malicious call preview, a feature within UCID 911© allows you to identify bomb threats, harassment, mischievous, and miscellaneous threat calls with speed and accuracy. This feature allows you to quickly determine where a call came from without waiting for call records kept within call accounting software.