Expense management and accounts for organizations and subscribers. Automated bill generation and delivery. Accounting for calls, equipment, and service charges.

• Create one bill for CDR, equipment, service, one-time and recurring charges

• Real-time CDR collection with flexible rating options

• Web Portal for Custom Call Record report generation

• Import charges from multiple vendors

Provide service subscribers a streamlined interface to access their work orders, trouble tickets, and accounting information. Manage subscribers and equipment and services assignments.

• Empower organization Managers/TCOs to review monthly billing data

• Provide subscribers a single web interface for all service requests and billing

• Searchable online phone book

Dynamic workflows and work centers designed to capture all elements of the order and ticket process, from creation to resolution. Integrated with configuration management and accounting.

• Insert or remove optional work centers

• Track time to resolution

• Parallel and serial work flows